Privacy Policy
Last updated: December 2024
CUIVEN ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Information We Collect
Personal Information
When you make a purchase or create an account, we collect:
- Name and contact information (email, phone, address)
- Payment information (processed securely through third-party processors)
- Order history and preferences
- Communications with our support team
Automatically Collected Information
When you visit our website, we automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent
- Referring website
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Communicate about orders, products, and services
- Send marketing communications (with your consent)
- Improve our website and products
- Prevent fraud and maintain security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist our operations (shipping, payment processing, analytics)
- Professional advisors (lawyers, accountants) as needed
- Law enforcement when required by law
- Business successors in case of merger or acquisition
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Deliver relevant advertising
- Analyze website performance
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing communications
- Data portability
To exercise these rights, contact us at privacy@cuiven.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted. We encourage you to review this policy periodically.
Contact Us
Questions about this Privacy Policy should be sent to privacy@cuiven.com or:
CUIVEN
Wilmington, NC
United States