CUIVEN

Support Center

Find answers, access resources, and get help with your CUIVEN system.

Frequently Asked Questions

Warranty Information

Hydration Systems

  • Lifetime warranty on all metal components
  • 5-year warranty on electronics and pumps
  • 1-year warranty on touchscreen display
  • ×Consumables not covered (filters, cartridges)

Monolith Shower Filters

  • Stainless XL: 15-year hardware warranty
  • Titanium Signature: Lifetime hardware warranty
  • Covers housing, spray face, internal mechanisms
  • ×Consumables not covered (cartridges, Vitamin-C)

To file a warranty claim, contact us with your order number and description of the issue.

Still Need Help?

Our team is available Monday–Friday, 9am–6pm ET to assist with any questions.