Support Center
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Frequently Asked Questions
Warranty Information
Hydration Systems
- ✓Lifetime warranty on all metal components
- ✓5-year warranty on electronics and pumps
- ✓1-year warranty on touchscreen display
- ×Consumables not covered (filters, cartridges)
Monolith Shower Filters
- ✓Stainless XL: 15-year hardware warranty
- ✓Titanium Signature: Lifetime hardware warranty
- ✓Covers housing, spray face, internal mechanisms
- ×Consumables not covered (cartridges, Vitamin-C)